Service Idea
Expert consultation service for one-stop bathroom space solutions
The bathroom space design software allows consumers to experience DIY on their own from product selection and installation, displaying the final reality of the bathroom. At the same time, there are experts who will match and assemble your household type. In every communication with consumers, GYE bathroom always has a consistent focus on perceiving every small need of consumers, striving to create the most perfect shopping experience


3 stages of full worry free service
Implement the three stages of pre sale, during sale, and after sale, including free delivery, free installation, free measuring scale (fixed water level), free design, and free maintenance. GYE Sanitary Ware focuses on domestic brands. From product development and production to user experience, user feedback, and maintenance services throughout the life of the product, GYE Sanitary Ware does its utmost to improve the details of each product, while also creating a five-star service that satisfies consumers.
5-year free maintenance service
Anyone who purchases GYE products can enjoy 5 years of after-sales and maintenance services. Creating high-quality products and services that exceed user expectations is an unshirkable responsibility. GYE is even more grateful for the trust and support it provides to consumers. GYE tirelessly improves the quality of products and services without seeking rewards, and is not responsible for what is entrusted to them. It is within its capabilities to repay consumers, and it undertakes the obligations and responsibilities of corporate citizens


0 Risk Purchase and Use Guarantee Service
Buying GYE products is a guarantee of peace of mind and confidence in using them. You can see the actual effect of the bathroom space before purchasing and installing the products, effectively avoiding the risk of mismatching the product mix and decoration style; High quality products are also a powerful information guarantee for consumers; GYE will also regularly provide free maintenance for its products, and the highest goal of GYE's bathroom is to provide complete service without worry
Installation And Maintenance
Installation and maintenance of GYE ceramic products:
In an environment below 0 ℃, the bends and other cavities of the toilet should not contain water, otherwise the water may freeze and expand, which may crush the porcelain body Do not pour overheated water into the toilet to prevent it from exploding To prevent damage and water leakage, please do not hit the ceramic Please do not throw items such as newsprint, paper urinal pads, and women's sanitary napkins into the toilet that can easily clog Do not use a steel brush and strong organic solution to clean, to avoid damaging the product glaze and corroding the pipeline To keep the surface of the toilet clean and the flushing function normal, please use a long handle nylon brush and soapy water or neutral detergent to clean the pipes and flushing holes. It is recommended to clean it at least once a week Please clean the filter at least once a month to prevent the normal use of the water tank from being affected by slow or no water inflow Do not use chlorine containing cleaning agents in the water tank, otherwise it may damage the devices in the water tank, causing leakage or causing damage to the building structure.
Installation and maintenance of GYE hardware products:
"Any type of faucet product does not require excessive force when used (when switched on or off), but only needs to be lightly twisted or toggled.". Products equipped with a screen cover at the water outlet should be disassembled and flushed to remove impurities after being used for a period of time. For products equipped with hoses, care should be taken to keep the hoses in a natural stretching state to avoid breaking. For specific maintenance, please follow the following methods: Before installing, rinse the water pipe clean of impurities to avoid damage to the valve core, jamming, and clogging and leakage of the water nozzle (filter screen), which may prevent normal use Install according to the installation dimension drawing to ensure that the product is installed correctly. When the size does not match, do not force the installation to avoid damage to the bathroom product parts During installation, the faucet should not collide with hard objects as much as possible, and do not leave cement, glue, and other substances on the surface to avoid damaging the surface coating luster If the handle feels abnormal when the air temperature is below zero, the bathroom product must be soaked with hot water until the handle feels normal before use. Otherwise, the service life of the valve core will be affected Due to the fact that water contains trace amounts of carbonate and is prone to form scale after evaporation on the metal surface, which can have a corrosive effect on the surface of the faucet, thereby affecting the cleanliness and service life of the faucet. Therefore, always use a soft cotton cloth or sponge with neutral soap to wipe the surface of the faucet (Note: Do not use items that contain corrosion or acid to wipe), and then use a soft cloth to dry the surface. Avoid using metal wire balls or cleaning cloths with hard particles. In addition, it is prohibited to collide with hard objects to damage the surface of the nozzle The phenomenon of water dripping after the faucet is closed is caused by residual water in the inner cavity after the faucet is closed, which is a normal phenomenon. If dripping continuously for a long time (over ten minutes), it is considered a water leakage (quality problem) In order to ensure the normal use of the faucet, the water pressure requirement is not less than 0.05Mpa (i.e., 0.5kgf/cm2). Too low or too high may cause the faucet to leak
Installation and maintenance of GYE bathtub and shower room products:
Ordinary liquid detergent and soft cloth should be used for daily cleaning and maintenance, and detergent containing acetone or ammonia water should not be used If there are scratches on the surface of acrylic, use 1500 # water polishing paper dipped in water to polish, then apply toothpaste, and use a soft cloth to polish to achieve a smooth and clean appearance The scale on the surface of the room can be removed with a light acid detergent, such as lemon juice, vinegar, etc., after slightly heating, using a soft cloth If there are impurities such as hair blocking the water outlet of the steam nozzle and water outlet, it should be cleaned in a timely manner, and it is important to keep it smooth Gold and chromium plated parts do not require frequent wiping (do not come into contact with organic solvent chemicals) Do not use tools with rough surfaces, cleaning agents containing chemical solvents, or particles to clean acrylic surfaces Do not use blunt tools, cutting tools, etc. to strike or scratch the surface of the room It is recommended to clean the steam generator once after the 20th cycle. During cleaning, dilute 5-10 grams of citric acid with 1.5-1.7 liters of warm water, inject it into the generator through a rubber hose, leave it standing for 8-12 hours, connect the power supply, press the steam switch key, and vaporize the cleaning agent to discharge Timely test the integrity of the leakage protection performance. If the water level in the cylinder with good performance does not reach or exceed the nozzle position, do not start the water pump to avoid damaging the seal Before inserting the plug into the power supply, please check whether the voltage connected matches the operating voltage of the motor All wires should be connected by professional personnel, and the motor must have a grounding device.
netac
Contact us
Address: WaiHuan Road,GuXiang Town,ChaoZhou city,China
Email:elena@gyecz.com
WhatsApp:86 13534685330
Web:www.gyecz.com